Gamble Responsibly - We Follow Draft King's Policies

Know Your Limits

Know your Limits, Play Responsibly and Patron Protection

IT’S MORE FUN WHEN IT’S FOR FUN.TM

For more information about DraftKings commitment to Responsible Gaming click here.

DraftKings knows the best sports bettors set strategies for how they play – and stick to them. With that in mind we have included tools and tips that will help you develop strategies for how much, how often and when to bet.

  • View the How to Bet and Betting Rules pages for detail on how all the games work and insight on the odds of winning over time.

We also know that the best players sometimes take a break from gaming to think about where they want to be with their play. DraftKings offers several different tools for taking a break, so players can decide for themselves what works best for them.

  • Cool Off: Is like a short holiday from gaming, a time to recharge and reassess.
  • Self-Exclusion: Is a complete break from gaming on our site, a time to think about change without the pressure of checking lines or your wallet.

We recognize that some players will have issues with their play. Resources for help are available for players and concerned others. This includes access to free, professional and confidential gambling counselors 24/7.

Has the Game gone out of your Gaming? Visit OPGR.org
or call 1-877-MYLIMIT

 

There are over 45 providers throughout the state of Oregon providing FREE, state-funded, confidential gambling treatment to Oregon residents and their families or friends. All counselors are trained and certified in gambling addiction.

When you connect, a certified gambling addiction counselor will listen, answer questions and refer you to free and confidential treatment services. Additionally, there are statewide home-based telephone counseling programs and motivational texting support available so you can get help in the way that’s best for you.

Connect with Help

Know Your Limits

At DraftKings, we want our patrons to enjoy playing their favorite games and gamble responsibly. However, for some, gambling can become a problem. Please familiarize yourself with the information below. It is essential if you are recovering from any kind of dependency.

  • Always establish limits for depositing and wagering before you start playing.
  • Decide beforehand on a time limit for your playing session and stick to it. Within that session ensure that you take regular breaks from playing.
  • Never gamble if it interferes with your daily responsibilities.
  • Never gamble if you are in recovery from any dependency or are under the influence of alcohol or any other substance.
  • Never gamble if your primary aim is to recover losses. Remember, bet with your head, not over it.

Play Responsibly - Set Gaming Limits

Setting limits is a great strategy for managing your gaming budget. Think about your entertainment budget and decide how much of it you want to spend on gaming, then select a limit that feels right for you. DraftKings offers you the ability to set a variety of limits directly from your account:


Deposit Limits - You decide how much money you want available in your wallet and when to spend it! Choose a limit on the amount of money you can deposit on a daily, weekly or monthly basis.


Wager Limits
- Play like a pro and monitor your spend! Setting a wager limit is a great strategy for managing your gaming budget.


Max Wager Limits - You may set limits on the maximum amount of any single wager you can place on DraftKings Sportsbook.


Time Limits - You may set session limits so you can control the amount of time you want to play.

Please note, all limit decreases will take effect immediately, however, if you wish to increase a limit you first must wait till the previous limit expires.

Play Responsibly - Cool Off Periods

A cool off period is like a holiday from gambling, it can help refocus and recharge. Some people like to step back and look with fresh eyes at how much they want to play. Whatever you decide, you're in charge and we're here to help!

Here are a few things you should know about a cool off.

  • During a cool off you will not be able to log-into your account and if you have funds in your account that you would like to withdraw, you will have to contact customer support.
  • Once you confirm your cool off period you can't shorten it, but you can lengthen it.
  • Once your time period concludes you will automatically be able to login to your account again if you choose to.

Self-Exclusion

The best players sometimes take a break. This tool helps you know that you are in control and making the decisions that work for you! It is a complete break. It's a time to catch your breath, without the pressure of checking your wallet or reading the lines.

People often use this time out to think about where they want to be with their play. Some decide to change their limits or strategies; others decide to stop playing altogether for a while longer. Some people decide to not think about gambling at all, and head straight to the beach! How you spend your time out is entirely up to you.

Here are a few things you should know about self-exclusion:

  • During a self- exclusion you will not be able to log-into your account.
  • Self-exclusion periods cannot be shortened once selected. Self-exclusion periods may be extended.
  • You may access the DraftKings self-exclusion program here.

Stay safe when You play with us

Your privacy and protection are important to us. Here are some tips and links to enhance your security.

Reset your password

If you forget your account password, or you suspect that any unauthorized person may know it, you should immediately notify us. You can always reset your password at any time by clicking on any “Forgot Password” link available either on our login page or within your account. We will send a password reset link to your email address. By clicking on that password reset link, and correctly answering two security questions, you will be able to create a new password:


https://www.draftkings.com/account/resetpassword.

Enable strong authentication for added account security

You may opt-in for “strong authentication” of your account by logging in and navigating to the preferences page under your account information. With strong authentication, each time you wish to log in to your account, you will receive a text message from us containing a temporary six digit code. You must enter that code during account login to access your account. Click here to opt in:


https://sportsbook.draftkings.com/myaccount/preferences.

Keep others away from using your account

Don't forget to lock your device when you're not playing. Remember, letting other people access your DraftKings account is strictly prohibited. If another person does use your account, you are responsible for their actions.

Complaints

Got concerns, suggestions, or complaints? Get in touch with us at sportsbook@draftkings.com
or start a chat with one of our agents here.

Terms & Conditions

All capitalized terms contained herein shall have the same meaning ascribed to those terms in the End User License Agreement (“EULA”) which appears on the Terms and Conditions page of the Websites. In the event of a conflict between information contained in this Player Protection page and the EULA, the terms and conditions of the EULA shall prevail. If you would like a copy of the Terms and Conditions agreed to when you established your gaming account please contact sportsbook@draftkings.com.

Account & Game History

Feel free to obtain your account and game history any time! Log in and go to your account information for details.

Underage Gambling

With gaming opportunities so readily available on mobile devices, responsible online gaming relies heavily on parental control and supervision. Underage gaming is not only illegal but can also result in early gaming dependency and substantial debts incurred by unsupervised children. Recognizing this, DraftKings requires age verification and has integrated a number of security features into our digital platforms. Additionally, we offer the following tips for parents:

  • Have open discussions with your underage children about the risks associated with gaming
  • Make use of filtering software to prevent your children from accessing inappropriate material, including gaming sites.
  • Do not allow your underage children to participate in any gaming for money activity, even something as seemingly harmless as Scratch tickets or Loot Boxes
  • Keep your DraftKings Username and Password safe.
  • Do not leave your computer unattended when logged in to your DraftKings account.
  • Keep your credit/debit cards and other financial account details out of reach of children.
  • Do not save passwords on your computer. Write them down and keep them in a safe place, away from minors.
  • Do not use the “Remember Me” feature if you access DraftKings from a shared computer, especially if you share your computer with children.

Federal Prohibitions/Restrictions

  • There are several Federal prohibitions and restrictions regarding Internet gaming which include, but are not limited to, 18 U.S.C. §§ 1084 et seq. (the “Wire Act”) and 31 U.S.C. §§ 3163 through 3167 (the “Unlawful Internet Gaming Enforcement Act”).

Problem Gambling/Safer Play Resources

  • www.DKsaferplay.com: a website dedicated to promoting safer and positive play. The site includes key information about responsible and problem gambling, quizzes, myths and facts, information about limit setting tools, cool-offs and exclusion, and information about how to get help in the event of a gambling problem.
  • Problem Gambling FAQ’s
  • Screenings Tools
  • Self-Help Toolkits: Created by the Cambridge Health Alliance, Division on Addiction
  • Your First Step to Change is a collection of self-change toolkits available to the public, free of charge. Many people change their excessive behavior patterns without entering treatment. These toolkits are for individuals who would like help making a change or want information about their own risky behavior. The toolkits help people:
    • Gain information about addiction-related problems.
    • Help people evaluate their own addiction-related behavior.
    • Help to develop change strategies, should they decide that change is the best course.
  • The BASIS mission is to minimize the addiction’s harmful effects by providing the general public, treatment providers, policy makers and others with access to addiction research. This is a resource provided by the Cambridge Health Alliance, Division on Addiction.
  • Help by State
  • Gamblers Anonymous

Additional Resources

BetBlocker

Betblocker is a free tool designed to help you control your gaming by blocking access to nearly 15,000 gaming websites. It can be installed on as many devices as you would like, and you can customize the period of time you wish to be blocked for (1 day minimum, 5 years maximum). BetBlocker also offers a calendar-blocking functionality which allows you to block specific days of the week, month or year.

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